Cookie Policy
At Johnson Holidays, we use cookies and similar tracking technologies to enhance your browsing experience and help us deliver a more personalized service. When you visit our website, cookies allow us to remember your preferences, understand how you navigate our pages, and present you with travel offers and content that are most relevant to you. By continuing to use our website, you consent to the use of cookies in accordance with this policy.
This Cookie Policy explains what cookies are, the types we use, why we use them, and how you can manage or disable them at any time. We believe in being fully transparent about how we collect and use data, so you can make informed choices about your privacy.
If you have any questions, please don't hesitate to reach out to our dedicated support team at support@johnsonholidays.com
Cookies are small text files that are placed on your device (computer, tablet or smartphone) when you visit a website. They allow the website to recognise your device and remember certain information about your visit, such as your preferences or the items in your shopping basket.
Cookies are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used. In addition to cookies, we may use similar technologies such as pixel tags, web beacons and local storage. For simplicity, we refer to all such technologies as “cookies” in this policy.
We use the following categories of cookies on our website:
session_id
Type: Strictly Necessary
Duration: Session
Purpose: Maintains your session while browsing and booking
csrf_token
Type: Strictly Necessary
Duration: Session
Purpose: Prevents cross-site request forgery attacks
cookie_consent
Type: Strictly Necessary
Duration: 1 year
Purpose: Stores your cookie consent preferences
booking_basket
Type: Strictly Necessary
Duration: 24 hours
Purpose: Remembers your holiday selections during booking
These cookies allow the website to remember choices you make (such as your preferred currency, language or departure airport) and provide a more personalised experience. They may be set by us or by third-party providers.
departure_airport
Type: Functionality
Duration: 30 days
Purpose: Remembers your preferred departure airport
currency_pref
Type: Functionality
Duration: 30 days
Purpose: Remembers your selected currency
recently_viewed
Type: Functionality
Duration: 7 days
Purpose: Stores recently viewed holiday pages
These cookies are set by us and our advertising partners to show you relevant adverts on other websites, and to measure the effectiveness of our marketing campaigns. They track your browsing activity across websites.
_fbp
Category: Marketing
Duration: 90 days
Purpose: Facebook Pixel — tracks conversions and ad effectiveness
_fbc
Category: Marketing
Duration: 90 days
Purpose: Facebook — stores click identifiers for ad attribution
IDE
Category: Marketing
Duration: 13 months
Purpose: Google DoubleClick — used for targeted advertising
NID
Category: Marketing
Duration: 6 months
Purpose: Google — stores user preferences for advertising
__gads
Category: Marketing
Duration: 13 months
Purpose: Google Ads — measures ad effectiveness
Some cookies on our website are set by third parties, not by us. These third parties may use the information collected by their cookies for their own purposes in accordance with their own privacy policies. The main third-party services we use include:
• Google Analytics — website analytics (policies at policies.google.com/privacy)
• Google Ads / DoubleClick — advertising and remarketing (policies at policies.google.com/privacy)
• Facebook / Meta Pixel — advertising and conversion tracking (policies at facebook.com/privacy/policy)
• Payment processors — secure payment handling (they set strictly necessary session cookies only)
We do not have direct control over the cookies set by these third parties. Please review their privacy policies for more information.
When you first visit our website, you will be shown a cookie banner asking for your consent to use non-essential cookies. You can choose to accept all cookies, reject non-essential cookies, or customise your preferences by category.
You can change your preferences at any time by clicking the “Cookie Settings” link in the footer of our website.
Managing Cookies in Your Browser
You can also control cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored on your device and delete them;
- Block all cookies or only third-party cookies;
- Accept all cookies, or be prompted each time a cookie is set.
For guidance on how to manage cookies in your browser, visit:
- Google Chrome: support.google.com/chrome/answer/95647
- Mozilla Firefox: support.mozilla.org/kb/cookies
- Safari: support.apple.com/guide/safari/manage-cookies
Microsoft Edge: support.microsoft.com/microsoft-edge/cookies
Important: Blocking or deleting strictly necessary cookies will affect the functionality of our website and may prevent you from completing a booking.
Withdrawing your consent to other cookie categories will not affect the lawfulness of processing that took place before your withdrawal.
You can opt out of interest-based advertising from participating companies through the following tools:
- Your Online Choices (EU/UK): www.youronlinechoices.com
- Google Analytics opt-out: tools.google.com/dlpage/gaoptout
- Google Ads Settings: adssettings.google.com
- Facebook Ad Preferences: facebook.com/settings/ads
We review and update this Cookie Policy regularly, particularly when we add or change the cookies we use. The “Last updated” date at the top of this document reflects the most recent revision.
We will notify you of material changes via the cookie consent banner on your next visit to our website.