The property is surrounded by jungle and crystal-clear canals, situated in an eco-hotel community some 40 minutes south of Cancún, on the Yucatán Peninsula. It is 15 minutes away from Playa del Carmen. The hotel has a li...
The property is surrounded by jungle and crystal-clear canals, situated in an eco-hotel community some 40 minutes south of Cancún, on the Yucatán Peninsula. It is 15 minutes away from Playa del Carmen. The hotel has a lift and features 401 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, translation services, room service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine. Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. A safe and a desk or, for an additional fee, a minibar are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. Equipped with a direct dial telephone, a TV, a radio and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Slippers are included. The bathrooms have a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms. Dining facilities include a restaurant, a dining room, a café and a bar. All-inclusive can be booked. Among the advantages of an all-inclusive stay are a selection of alcoholic and non-alcoholic beverages as well as special offers like snacks. Breakfast, lunch and dinner are available. The menu also offers diet meals, gluten-free meals, vegetarian dishes and children's meals. The hotel also offers special catering options. The chefs prepare delicious specialities during the show cooking.
Read More
Amenities & Facilities
Pool
Internet
Kids Activities
Beachfront
Shuttle Bus Service
Suites
Room service
Free Internet
Wheelchair access
Restaurant
Bar/Lounge
Pets Allowed
Spa
Airport transportation
Wifi
Public Wifi
Free Wifi
Dry Cleaning
Meeting rooms
Hot Tub
Golf course
Non-smoking rooms
Tennis Court
Business center
Fitness center
Laundry Service
Concierge
Banquet Room
Air conditioning
Family Rooms
Multilingual Staff
Accessible rooms
Conference Facilities
Babysitting
Non-smoking hotel
Safe
All-Inclusive
Swimup Bar
Heated pool
Flatscreen TV
Rooftop Terrace
Breakfast Buffet
Poolside Bar
Private Balcony
Butler Service
Kids pool
Infinity Pool
Adult pool
Outdoor pool
Private Beaches
Private Pools
Breakfast Available
Parking
Facilities for Disabled Guests
Housekeeping
Kids Club
Sauna
Additional Bathroom
Aerobics
Allergy-free Room
Archery
ATM On Site
Baggage Storage
Bath / Shower
Bathrobes
Bicycle Rental
Bicycle Tours
Bicycles Available
Board Games / Puzzles
Boating
Bottled Water
Breakfast in the Room
Bridal Suite
Cable / Satellite TV
Car Hire
Chapel / Shrine
24-Hour Check-in
Express Check-in / Check-out
Children's Television Networks
Children's Playground
Clothes Rack
Coffee Shop
Complimentary Tea
Couples Massage
Currency Exchange
Desk
Diving
Doorperson
English
Entertainment Staff
Facial Treatments
First Aid Kit
Fitness Classes
Fitness / Spa Locker Rooms
Foot Bath
Foot Massage
Complimentary Instant Coffee
Complimentary Toiletries
24-Hour Front Desk
Full Body Massage
Gift Shop
Hair Dryer
Hand Massage
Head Massage
Highchairs Available
Indoor Play Area for Children
Infirmary
Interconnected room(s) available
iPod Docking Station
Iron
Ironing Service
Kids' Meals
Kid-Friendly Buffet
Kids' Outdoor Play Equipment
Laptop Safe
Makeup Services
Manicure
Massage
Massage Chair
Neck Massage
On-Demand Movies
Outdoor Dining Area
Patio
Pedicure
Personal Trainer
Pool / Beach Towels
Pool View
Pool with View
Private Bathrooms
Paid Private Parking On-site
Salon
24-Hour Security
Shoeshine
Shops
Snack Bar
Snorkeling
Solarium
Spanish
Special Diet Menus
Steam Room
Strollers
Sun Deck
Sun Loungers / Beach Chairs
Sun Umbrellas
Taxi Service
Telephone
Tennis Court Off-site
Tile / Marble Floor
Umbrella
Valet Parking
VIP Room Facilities
Wake Up Service / Alarm Clock
Wardrobe / Closet
Waterslide
Water Sport Equipment Rentals
Windsurfing
Photo Copier / Fax In Business Center
Yoga Classes
Yoga Room
Beach Access
Guest Reviews
S
Sarah M.
February 2025
★★★★★
An absolutely extraordinary experience. The MS Nile Crown exceeded every
expectation —
from the Egyptologist guides who brought history to life, to the impeccable cuisine. The rooftop
sundeck at
sunset is something I'll never forget.
J
James R.
January 2025
★★★★★
Wonderful cruise overall. The cabin was luxurious and the staff attentive at
all
times.
The 24-hour room service was a lovely touch. Docking at Luxor and Aswan were highlights of the
trip.
A
Amira K.
December 2024
★★★★★
Coming back for a second time, and it was even better. The nightly
entertainment
is
genuinely charming — traditional music and dance that feels authentic, not performative. Highly
recommend the
spa.
Location
Carretera Federal Cancun Playa Del Carmen Km 298, Playa del Carmen 77710 Mexico
8647 reviews
+10 more
