This hotel is situated at the heart of the hotel zone, with a view of the Caribbean and the white sandy beaches. Isla Mujeres and the centre are around 40 minutes away by car, Playa del Carmen and Xcaret are around an ho...
This hotel is situated at the heart of the hotel zone, with a view of the Caribbean and the white sandy beaches. Isla Mujeres and the centre are around 40 minutes away by car, Playa del Carmen and Xcaret are around an hour away, Xel-há and Tulum tourist centre are roughly 1.5 hours from the hotel. Guests will find Cancún international airport around 15 km away. The resort has a lift and features 400 rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the complex include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Most units include a balcony with sea views, where guests can relax and linger a while. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-accessible rooms can also be booked. The resort has family rooms and smoking rooms. Dining facilities include a café and a bar. Great food and friendly service await guests in 2 air-conditioned restaurants. All-inclusive can be booked. Breakfast, lunch and dinner are available. Staff are also happy to provide children's meals. The resort also offers snacks. Non-alcoholic beverages are available. The following credit cards are accepted: VISA and MasterCard.
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Amenities & Facilities
Beachfront
Free parking
Free Internet
Wheelchair access
Wifi
Fitness center
Pool
Internet
Kids Activities
Suites
Restaurant
Bar/Lounge
Spa
Dry Cleaning
Meeting rooms
Non-smoking rooms
Laundry Service
Concierge
Banquet Room
Family Rooms
Multilingual Staff
Conference Facilities
Babysitting
Safe
Swimup Bar
Flatscreen TV
Rooftop Terrace
Breakfast Buffet
Poolside Bar
Private Balcony
Butler Service
Outdoor pool
Private Beaches
Breakfast Available
Parking
Facilities for Disabled Guests
Housekeeping
Kids Club
Additional Bathroom
Aerobics
Allergy-free Room
ATM On Site
Baggage Storage
Bath / Shower
Bicycle Tours
Billiards
Blackout Curtains
Board Games / Puzzles
Bottled Water
Breakfast in the Room
Car Hire
24-Hour Check-in
Clothes Dryer
Coffee Shop
Coffee / Tea Maker
Convenience Store
Currency Exchange
Darts
Desk
Doorperson
English
Entertainment Staff
Facial Treatments
Complimentary Toiletries
24-Hour Front Desk
Gift Shop
Hair Dryer
Head Massage
Indoor Play Area for Children
Interconnected room(s) available
Iron
Ironing Service
Kids' Meals
Kid-Friendly Buffet
Kitchenware
Massage
Pool / Beach Towels
Pool with View
24-Hour Security
Shops
Snack Bar
Snorkeling
Soundproof Rooms
Spanish
Sun Loungers / Beach Chairs
Sun Terrace
Sun Umbrellas
Table Tennis
Taxi Service
Telephone
VIP Room Facilities
Wake Up Service / Alarm Clock
Kids pool
Cable / Satellite TV
Clothes Rack
Couples Massage
Foot Massage
Full Body Massage
Hand Massage
iPod Docking Station
Landmark View
Laptop Safe
Neck Massage
Oven
Pool View
Private Bathrooms
Radio
Sofa
Sofa Bed
Stovetop
Tile / Marble Floor
Umbrella
Valet Parking
Walk-in Shower
Wardrobe / Closet
Beach Access
Guest Reviews
S
Sarah M.
February 2025
★★★★★
An absolutely extraordinary experience. The MS Nile Crown exceeded every
expectation —
from the Egyptologist guides who brought history to life, to the impeccable cuisine. The rooftop
sundeck at
sunset is something I'll never forget.
J
James R.
January 2025
★★★★★
Wonderful cruise overall. The cabin was luxurious and the staff attentive at
all
times.
The 24-hour room service was a lovely touch. Docking at Luxor and Aswan were highlights of the
trip.
A
Amira K.
December 2024
★★★★★
Coming back for a second time, and it was even better. The nightly
entertainment
is
genuinely charming — traditional music and dance that feels authentic, not performative. Highly
recommend the
spa.
6582 reviews
